FAQs
You must register for an online account with Total Vein® in order to see product details and pricing information. Once your registration has been processed, you will receive an email notification and can login.
You must register for an online account with Total Vein®. Once your registration has been processed, you will receive an email notification and can login to place your order.
Orders placed online will receive email notification after submission and an email confirmation after processing.
Orders placed via facsimile will receive a facsimile confirmation.
If you do not receive an order processing confirmation, please contact Total Vein™ at 888-868-8346 to ensure your order was received.
Monday – Friday, 8:30am – 5:00pm CST.
Total Vein observes the following holidays:
New Year’s Day
Memorial Day
July 4th
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Day
See our Terms & Conditions page for information on returns.
Go the reset password page and follow the instructions.
Contact Customer Service at 888-868-8346 to update any account information.
Orders placed Monday-Friday by 3pm CST, will be shipped the same day. Orders received over the weekend will be shipped the following Monday. Orders received on Holidays will be shipped the following business day.
All products are shipped via FedEx®
FedEx Ground®
FedEx Priority Overnight®
FedEx Standard Overnight®
FedEx 2Day® AM
FedEx 2Day®
Total Vein® accept payments by VISA, MasterCard, Discover and American Express. Please see Terms & Conditions for further information
Your credit card will be billed when your order is shipped. The charges should appear on your next credit card statement.
To obtain a copy of an invoice, call Customer Service at 888 868-8346.